Shipping Policy
We understand the importance of fast and reliable delivery — especially when it comes to your comfort and well-being. Please take a moment to review our shipping policy below.
Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and public holidays.
During peak seasons or promotional periods, processing times may vary slightly. We appreciate your patience and understanding during these times.
Shipping Methods
We offer both standard and express shipping options depending on your region.
All orders are shipped with trusted carriers to ensure safe and timely delivery. The availability of express shipping may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are calculated at checkout based on your order’s weight, dimensions, and destination.
Please note that potential import duties, VAT, or customs clearance fees may apply, depending on your country’s regulations. These charges are the customer’s responsibility. Refusing to pay these fees may result in your order being returned or disposed of without a refund.
Estimated Delivery Times
Delivery times vary depending on your location and the selected shipping method.
Please note that customs clearance, weather conditions, or carrier delays may occasionally impact delivery.
|
Region |
Estimated Delivery Time |
|---|---|
|
USA, UK & EU |
5–8 business days |
|
Canada & Australia |
7–10 business days |
|
Rest of the World |
10–15 business days |
All delivery estimates exclude processing time and are based on business days (Monday–Friday).
Change of Address
If you need to update your shipping address after placing your order, please contact us as soon as possible at support@reeleave.com.
We’ll do our best to accommodate your request, but once an order has been processed or shipped, changes can no longer be guaranteed.
Order Cancellation
We aim to dispatch orders quickly to ensure fast delivery.
You have a 2-hour window after placing your order to request a cancellation. Please contact our customer support team via live chat or email (support@reeleave.com) with your order number.
Once your order has entered processing, it can no longer be canceled.
Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email with a tracking number.
You can track your package at any time to see real-time delivery updates.
Lost or Delayed Packages
If your package appears lost or delayed beyond the estimated timeframe, please reach out to our support team. We’ll promptly assist in locating or replacing your order.
Contact Us
For any shipping-related questions or concerns, please contact our support team at
📩 support@reeleave.com
We’re here to make sure your experience is smooth, transparent, and worry-free.